top of page

General Manager

Position: GM (General Manager)

Start Date: Immediate


Location: Phnom Penh

About the Role

The key responsibility of the General Manager is to manage the team on a day-to-day basis to ensure that the team is working collaboratively and towards the company’s milestones.

The ideal candidate is someone that has:

  • Strong team and leadership skills

  • Khmer and English language proficiency

  • Strong experience in a managerial/operations role

  • Skills in creating a highly motivational work environment

  • Ability to motivate and lead people, and hold employees accountable

  • Ability to set tasks and create priorities

  • Strong decision-making capabilities

  • A passion for business growth

  • Operations/Sales/Financial management experience

About TapEffect

TapEffect is a business increasing access to affordable clean tap water for households across Cambodia, an essential service needed to ensure healthy and productive lives.


Objectives of the Role

  • Manage staff and operations to ensure milestones are achieved in a collaborative environment

  • Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

  • Build the right team for the growth of TapEffect

  • Uphold standards of excellence and drive professional operations


  • Maintain project timelines to ensure tasks are accomplished on time

  • Assign weekly performance goals and assure their completion

  • Development of processes for efficient operations and data collection

  • Oversee day-to-day operations and solution finding for problems that arise

  • Support team members to understand priorities and work collaboratively

  • Provide guidance and feedback to help others strengthen specific knowledge/skill areas

  • Support in building the team when needed

  • Site visits to identify opportunities for improvement and collaborate with site staff

  • Support in achieving a high level of customer service

  • Support with TapEffect’s operations and systems, including working with the community, connecting with site staff, cash management, discussions with district leaders.

  • Working with the finance team to ensure that tax filings are on time and accounting entries are kept up to date (QuickBooks).

  • Support inventory management at TapEffect sites – to ensure accurate inventory management, control and procurement.

Preferred Qualifications

  • Bachelors or Masters degree in business management or related field

  • Khmer and English language proficiency

  • Woman are encouraged to apply


Additional Information


The role can commence immediately. Please send a brief cover letter and resume to Alice Nick at


Nick Boerema

CEO, TapEffect

bottom of page